complaint opened for further unspecified period of time. complaint opened for further unspecified period of time. After numerous attempts and notifications for casino to provide us with more. Well there are a lot of scam accusations against them that i think it is unlikely that you will ever get a refund on your part. . After numerous attempts and notifications for casino to provide us with more. Well there are a lot of scam accusations against them that i think it is unlikely that you will ever get a refund on your part.