Generally, it takes up to 5 working days, although this can vary. And find out more about Operation Maximum Penalty. The player has contacted customer support and advised that they were able to locate the funds on their account. Offer available to new LeoVegas Gaming PLC customers only. Replies to negative reviews in < 2 days. Hi, I have looked into this with our Payments team and have been advised that the withdrawals have now been processed. Replied to 95% of negative reviews. Cash Out requests might be subject to the same delay procedure as listed in